Question 1

How do I place an order?

Accepted Answer

Simply browse our collection, add items to your cart, and proceed to checkout. Follow the on-screen instructions to provide necessary details, and your order will be confirmed once payment is complete.

Question 2

Are your artworks ready to hang, or do I need to purchase additional hardware?

Accepted Answer

Our artworks come ready to hang with the necessary hardware included. Specific details can be found in the product descriptions. If you have any questions, feel free to ask!

Question 3

Can I customize an artwork or request a commission?

Accepted Answer

If you have a wish to get an artwork in your own chosen colors (we have all colors + metallic silver, copper and gold) and size (small, medium, large). Artworks by request cost €50,00 extra. you can contact us in the contact page or: mariaxvoncken.com.(mariaxvoncken.com)

Question 4

What if my artwork arrives damaged?

Accepted Answer

In the rare event that your item arrives damaged, please contact us at mariaxvoncken@hotmail.com with photos of the damaged item and packaging. We'll assist you in resolving the issue promptly.

Question 5

Are the colors of the artworks accurate to what I see on the website?

Accepted Answer

While we strive for accuracy in displaying colors, variations may occur due to differences in monitor settings. Outside of that, the paintings are really beautiful in color and often even more beautiful in real life because of the golden\silver reflection

Question 6

Do you have a physical store I can visit?

Accepted Answer

Currently, we operate exclusively online, and we do not have a physical store. You can explore and purchase our artworks directly on our website. If you live in the neighborhood of Nijmegen or are able to pass by and u would like to see the product before buying, then please contact us in the contact form then we can arrange an atelier visit.

Question 7

What if I want to purchase multiple artworks? Do you offer bulk discounts?

Accepted Answer

We appreciate your interest! Contact us at mariaxvoncken@hotmail.com with details about the artworks you're interested in, and we'll be happy to discuss any available discounts for bulk purchases.

FAQ